"Dear Sue, Rob, Howard and the rest of the Lake City Gang-

We've been wanting to send you a note, but have been busy getting settled into our new Lake City home-especially with the nice weather that we've been having-we gave this a bit of a rest until WE got a bit of rest....

We'd like to give you a glowing report but I'm afraid we simply can't....We'll have to give you White Hot one instead.

Seldom does one deal with a business where one develops such trust and receives such great customer service and a superb finished product.

Rob-you put us right at ease, answered all of our questions, and anticipated questions that weren't even thought of yet. ABSOLUTELY NO pressure was applied to us and we came back many times to visit the different models in the different locations checking and comparing the different models, finding the perfect model for us. Thanks for steering towards the Gina Louise-It's the perfect house for us! Through the whole process we never felt like we were a bother with our indecisions and changes.

Sue-Thanks for all your suggestions as far as selecting fixtures, carpeting and tile. They're perfect! Thanks to you and Howard as far as walking us through all the steps to move this project along-It's our first new home purchase and there were lots of things we didn't know about as you gently moved us along.

Howard! You weren't even in the picture 'til we were well into his whole process, but we we're very impressed with your knowledge and experience, most of all your great attitude. Your suggestions as we were siting our house were right on, and the excavation and backfill and grading are better than we imagined they would be. We were also impressed as we watched you set the house and how perfectly everything fit.

There were no surprises as far as money goes. Nothing. We even got a refund. Eveything was detailed down to the dollar presented to us. Changes were priced at the time of the change and given to us to review. We felt quite comfortable because our bank had worked with Lake City many times before.

Your staff was excellent in every way. We can't say enough except we love our new home. We're glad to give Lake City Homes our enthusiastic and whole hearted endorsement!

Sincerely and with gratitude "